We have finally got the issue resolved and the grid is back online. Thanks for your patience and understanding. dan
Hey everyone, We are currently experiencing some technical troubles involving routing and networking and have been working with our provider to diagnose the issue (specifically packet and arp mapping issue). I apologize for the downtime and we’ll get the grid back online as soon as we can resolve the issue. dan
CLUSTER MAINTENANCE On April 16th, OSG undertook an emergency cluster maintenance to update core cluster software packages to resolve critical bugs. INVENTORY AND ASSETS After the cluster maintenance and restart – many of you began noticing “missing asset” errors when rezzing recent items. From evidence and investigation – these missing asset messages are not related to the updates applied on […]
Melanie from Avination investigated the stuck asset service process and found an old SRAS asset was giving the asset code fits. The offending asset was corrected and OSgrid logins have been reopened. We now know what to look for and where if there are any future recurrences. Thankfully, the problem looks to be very rare or not very likely based […]